The TeamViewer announced that its remote assistance solution will be a part of the Microsoft Intune device management solution here after.
Further to the update by TeamViewer, it stated that “TeamViewer replaces the Easy Assist capability within Microsoft Intune.” Easy Assist was the name of Microsoft’s own remote assistance solution which used in Intune.
The TeamViewer integration for Microsoft Intune enables remote support for managed devices from the Microsoft Intune dashboard it self. With TeamViewer, you can easily create a secure remote assistance session directly from your Intune alerts overview and streamline remote help.
Main Features will be as follows;
- Provide remote assistance for managed devices
- Remotely control a managed Windows computer
- End-user requests remote session with a simple click
- IT professional connects from the Intune Admin Console
- All connections are fully encrypted
Step1- Go to Admin Menu and Select TeamViewer
Step2- Once you are on the Enable TeamViewer menu Accept the License Terms to get it enable.
Step3- On the TeamViewer portal, Type Your TeamViewer User Name and Password and Click Sign In Tab.
Step4- This will allow the Intune and TeamViewer integration process. Click the Allow options for the Integration.
Step5- Finally you will End Up with the Successful Registration of your TeamViewer account with Microsoft Intune. Upon this
Confirmation, you can start the remote support for your Windows PC’s.